Delivery 
 

When will I receive my order?

 

Senspasce shower blinds are made to order and have an approx 2 week lead time. You will be advised of exact dates when your order is accepted. 

UK Mainland

Next Day - UPS

Northern Ireland - Parcelforce48, £20

Highlands and Islands - Menzies Highlands & Islands - £20

Do you provide International delivery?

 

Yes. DPD will always be the preferred courier due to their unique tracking. If not available another reputable courier (usually UPS or ParcelForce) will deliver your bathblind.

ROI and Europe - £20

USA, Canada and Australia - £30

Rest of World - £35 

 

How do I track my order?

 

You will be sent an email once your order has been dispatched so that you can track where it is. 

How can I contact your couriers?

 

In the unlikely event that you need to contact the couriers, please contact me to do this for you as I book through an agent. 

Returns

What is your returns policy?

 

I hope all my customers are delighted with their new shower blind. However if you do change your mind (provided it is not a customised order), please do return for a full refund. Scroll down to 'How do I return my Senspasce shower blind.' 

Change your mind?

If you do change your mind and it is not a customised order, you can of course return it in the original packaging within 28 days from receipt of your order for a refund or exchange (excluding postage costs). See below for details on how to return. 

For customised orders - returns are not accepted. 

 

Faulty?

All Senspasce shower blinds are manufactured to the highest standards in Scotland and are always dispatched in perfect condition. However, if things go wrong and your item is faulty or damaged please return it. In the unlikely event that your item is damaged in transit, it would be very helpful to have a photograph of the damage. However, this isn't a must. Please email photos if you are able to. 

Please return faulty goods within 30 days of receipt to receive a replacement or full refund. This does not affect your statutory rights. 

 

Return address:

Senspasce Shower Blinds

Curtainwise (Scotland) Ltd

Unit 1 

Glaisnock Glen

Cumnock

KA18 3BP

How do I return 

Please send an email and a collection will be arranged from an address and on a day that is suitable for you. 

 

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